Tracey Carter business coach

My background has been as a director for 25 years and Managing Director setting up and running a multi-million-pound company.

I have set up and transformed services being customer-focused, implementing programme and project disciplines including process re-engineering, winning awards for innovative customer excellence training. Delivered award-winning projects and gained national recognition for providing quality services.

I have maintained service quality whilst making savings and reducing service costs; I am proud of what myself and my teams have achieved.

2018 was a watershed moment for me, as I had reached a place where I had led the company successfully, and I was in a strong position for future success. Leaving something as I had built it was better than trying to hold on and see it go backwards, so leaving with my authenticity in place and living to my values was critical.

I hadn’t prepared myself for such a sense of loss of who I was and what I would do next. Thinking that I had achieved my goals and there was nothing new that I wanted to or could do. I soon realised that I wasn’t finished yet!

It was time for me to give back and help others to achieve the success they wanted

So, my new journey of learning and discovery took place.

I now help businesses grow their business, focused on putting the customer at the heart of what they do, creating a culture where everyone has a voice and is encouraged to reach their full potential. The workforce and the business grow together.

At the core of success is having the right mindset, so I work on something called positive intelligence; this is how to develop our mental muscles and have the mental fitness of an athlete in our businesses and personal life.

If you would like to work with me, please get in touch so we can work on developing a plan that works for you to get over any fears and improve your confidence and positivity so you can achieve your goals.